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VBE Spotlight on: Facilities Partners & Solutions, LLC

Events NaVOBA • August 2, 2024

Facilities Partners & Solutions

Founded 2023 by Kathleen Waters

Photo of Kathleen Waters

Locations/Headquarters: Hillsborough, NJ


NaVOBA Accolades:

2024 LGBT Veteran's Business Enterprise® of the Year

2024 Women's  Veteran's Business Enterprise® We Love

NaVOBA VBE Certified


Business Accolades:

NGLCC Certified LGBT Business Enterprise

WBENC Certified Women's Business Enterprise


Business Website: www.yourfacilitypartner.com

Facilities Partners & Solutions LLC (FPS), is a facilities management company that exemplifies diversity, equity, inclusion. FPS stands out for its commitment to creating positive work cultures that encourage teamwork, learning, and growth. With Kathleen’s extensive experience in leading facility management teams and her focus on integrity and authenticity, FPS successfully delivers modern soft services in various sectors, including pharmaceuticals, education, and commercial industries.


FPS’s mission goes beyond just providing services; it's about nurturing individual growth and making a real difference in the community by ensuring every employee feels valued and seen.


About the Business - Honesty, Credibility, & Professionalism

What services do you provide?


Commercial Janitorial and Security Services


Who are your primary customers?


  • UPenn
  • JLL
  • Macy's
  • Horizon BCBS
  • Spark Therapeutics


When and how did you start your business?


Early 2023 - Leaning on my 25 years in Facilities I was able to come out of the gate running. I started the company with a desire to provide a diverse solution for businesses seeking soft services in their facilities while supporting the front line staff providing the work.


Business Growth Challenges - Growing Through Challenge and Change

What were some of the challenges in starting your business?

  • Identifying target markets
  • Understanding the requirements & paperwork to be compliant with the State
  • Navigating the sales cycle
  • Being patient
  • Embracing the learning curve of running a business


What is the key to the success of your business?


Using the resources available, networking, branding, and showing up.


Transparency and staying true to my passion of supporting our front line employees. Without them we could not truly be partners with our clients!


What lessons learned can you share with people to make their business succeed?


Get certified! Certification makes all the difference in the world.

Network and have a strong capabilities statement highlighting your differentiators.

Use the resources available - there are many!

Believe in yourself - even on those bad days. Never giving up your passion and desire of why you started your business in the first place


What pitfalls should they avoid?


Paying for someone to get your business certified - there are plenty of organizations and companies that will support your journey at no cost - and they will provide mentoring!


What other information about you and your business would you like to share with the NaVOBA Community?


Initially my why was to be that diverse facility services partner with a focus on the workforce and performance. Running a truly diverse company is very important to me – and I am so appreciative that the opportunity presented itself. The root of success at FPS is driven by how we treat our employees. Providing a work environment that increases the visibility and quality of life for the front-line employees. Those positions are often overlooked by the environments they support.
I quickly realized that the journey is so much more than that. My “why” includes sharing my story. My life has been a journey that embraces challenges, diversity, and a strong desire to be the best person I can be every day.

We really are in business to make a difference - to both our clients and our staff.


Service Information:

Branch:


United States Army


Service Years:


1979-1984


Highest Rank Attained:


E5, Sergeant


Why did you join the military?


It was the best option available to me at the time.


Military Occupation:

  • 74D
  • Computer Operator in the Field
  • Training and Re-enlistment NCO


Any significant military achievements / experience you would like to mention?


Authored an ARTEP for my MOS, and Top Honor Graduate in Leadership.



Biography/Fun Facts

In ten years you see yourself?

If I weren't a business owner I would be working on my farm property part of the year and traveling the countryside the other part of the year.
My dream car is an Audi S5 Cabriole.

I have been to all 50 states :)

10 years from now I see myself growing Christmas trees, having a multi-car garage, and several project cars.

By Events NaVOBA November 4, 2024
On October 22, NaVOBA celebrated the Minority Veteran's Business Enterprise of the Year Awards Ceremony during the 2024 National Minority Supplier Development Council (NMSDC) Conference in Atlanta. Hosted at Cuts Steakhouse, a sponsor of the event alongside Accenture, Shell, and Hilton, the event was complete with a full course meal, drinks, and networking. Mimi Lohm, NaVOBA's Chief Development Officer, kicked off the event and set the stage for the awardees. Keynote speakers included Brandi Rauch, General Manager of Supply Chain for Shell, Che' McFerrin, Associate Manager, Global Supplier Inclusion & Sustainability at Accenture, and Matthew Pavelek, NaVOBA's President. Before the announcements of the winners, NaVOBA surprised Don McKneely, Chairman & CEO of Minority Business News, with the 2024 Veteran's Business Champion Award. The program then went on to highlight two companies who have demonstrated excellence within their industries with the 2024 Veteran's Business Enterprise (VBE)® We Love Awards. The first VBE We Love Award went to Demond Crump, CEO of REIGN Premium Sanitary Napkins. Founded in 2019, REIGN Premium Sanitary Napkins specializes in providing innovative sanitary napkins and panty liners infused with a Nobel Prize-winning material featuring a super absorbent system. The key to REIGN's success lies in prioritizing their mission over profits, ensuring that the focus on empowering women and young girls takes precedence. Demond served honorably in the U.S. Navy from 1990 to 1994, achieving the rank of E-5 and specializing as an Operations Specialist. He is Aegis system qualified and brings a wealth of strategic expertise from his military service to his entrepreneurial journey. You can read more about this VBE spotlight here . The second VBE We Love Award was presented to Paden Sickles, CEO of SickFit. Founded in 2021, SickFit specializes in wholesale and custom socks, as well as murals. SickFit caters to a diverse customer base that includes service members, athletes, corporate partners, active individuals, and government entities. The key to SickFit's success lies in its commitment to innovation and authenticity. As a veteran-owned, woman-owned, and minority-owned company, SickFit represents a movement focused on resilience and empowerment, particularly for those in underrepresented communities. Paden served from 2014 to 2024 in the Army, achieving the rank of Captain and earned the Expert Soldier Badge and Air Assault Wings. You can learn more about this VBE spotlight here . NaVOBA then celebrated the 2024 Minority Veteran's Business Enterprise ® of the Year: Robert Swain, CEO of Swain Enterprises. Established in 2020, Swain Enterprises specializes in federal projects, including restoration and renovations for military bases, federal facilities, and hospitals in the Virginia, Maryland, and Washington, DC areas. Swain Enterprises is committed to providing the highest level of service to government, commercial, educational, and institutional clients. The key to the success of Swain Enterprises has been a focus on integrity, hard work, and strong relationships. From the outset, the company has committed to delivering high-quality work and exceeding client expectations. As a fully veteran-owned business, Swain Enterprises is dedicated to empowering veterans and creating opportunities for those moving from military to civilian careers. You can read more about NaVOBA's 2024 Minority Veteran's Business Enterprise of the Year here .
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