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VBE Spotlight on: WSI Digital Marketing

August 1, 2024

WSI Digital Marketing

Founded 2022

Photo of Marlon Bordenave


Headquarters: Maryland


NaVOBA Accolades:


2024 LGBT  Veteran's Business Enterprise® We Love

NaVOBA / Certified Veteran's Business Enterprise®


Business Accolades:

NGLCC Certified LGBT Business Enterprise


Company Web site:  www.wsiworld.com




With partners and clients in every corner of the world, WSI is the largest and most experienced digital marketing network of its kind. With Katheryne Womack as Principal Consultant and 25+ years in business, WSI establishes leadership in the industry and a trusted partner for all your digital marketing needs.


About the Business - Excellence & Exceptionalism

What services do you provide?


Fractional Chief Marketing Officer services, digital marketing blueprints and strategy, customer persona development, Search Engine Optimization (SEO), website development, advertising, and market research.
 

Who are your primary customers?


Primary customers: established companies in the SaaS/IT/MSP space with in-house marketing teams who need help with longer term and online marketing efforts, like SEO, web development, and rebranding.

Other customers: those who have no in-house marketing teams and need the support of a dedicated digital marketing expert to either workshop or implement digital marketing solutions- this could include anything from advertising to SEO to hosting services.


When and how did you start your business?


After fifteen years of active military service, I sought stability and a deeper connection to a community. Entrepreneurship offered the perfect opportunity to achieve these goals while leveraging my skills and experience. Building a business has been incredibly rewarding, allowing me to contribute to the local economy, forge strong relationships, and enjoy a fulfilling career path.


Business Growth Challenges - Growing Through Challenge and Change

What were some of the challenges in starting your business?


Building relationships in the beginning was the most significant challenge in establishing my business. Growing up as a military dependent, I experienced frequent relocations, making it difficult to cultivate deep-rooted connections. This pattern continued during my own fifteen-year active duty military career. Fortunately, my persistence in getting to know my business community, including building relationships with competitors, and the support of my clients and access to their networks, have helped me build momentum.


What is the key to the success of your business?


Through some seriously extensive competitor analysis, I've identified two core factors driving business success so far: grit and strategic expertise. My military background instilled in me the importance of perseverance and consistent effort, which have been invaluable in building my business. However, what truly sets us apart is our strategic approach. Unlike many competitors focused on transactional digital marketing solutions, we prioritize understanding our clients' overarching business objectives. By aligning marketing tactics with broader strategic goals, we deliver more impactful and sustainable results. 


What lessons learned can you share with people to make their business succeed?


A valuable lesson I’ve learned is to meticulously document daily operations. By analyzing these activities, you can identify tasks that can be delegated or outsourced, freeing up your time to focus on strategic initiatives and high-level leadership responsibilities.


What pitfalls should they avoid?


Cutting your marketing budget is a short-sighted decision. Marketing is your company’s visibility; it's how you connect with customers. Reducing your marketing efforts to save money can actually cost you more in the long run. It diminishes your brand's presence and leaves your business vulnerable to competitors.


What other information about you and your business would you like to share with the NaVOBA Community?


I'm very honored to be able to make these connections with everyone in the NaVOBA community. I'd love it if everyone would connect with me and hop on a networking call sometime in the very near future. I'm in this for the relationships!




Service Information

Branch: USAF 2006-2012, US Navy 2015-2022


Service Years: 2006-2022


Highest Rank Attained: O3-E, Navy Lieutenant


Why did you join the military?


I joined the military to see the world (and also I wanted to be cool like my dad- he was in the Army for 20 years!)


Military Occupation:


  • Intelligence Instructor
  • Korean Linguist
  • Intelligence Officer
  • Cyber Operations Planner
  • Cyber Operations Analyst
  • J2 (intelligence) Team Lead
  • J7 (training and exercises) Team Lead


Any significant military achievements / experience you would like to mention?


  • Recipient of the Airman Levitow Award (This is the highest honor awarded based on performance tasks and peer stratifications at Airman Leadership School. The John L. Levitow Award is the most distinguished graduate and is included as part of the top 10 percent of Distinguished Graduates. Each ALS class will have only one John L. Levitow Award recipient)
  • Navy Achievement Medal
  • Air Force Achievement Medal


Fun Facts:


In 10 years I see myself continuing to work directly with my clients, but perhaps shorter work days.



People might be interested to know that during my time as an intelligence officer for Strike Fighter Squadron 14 in the US Navy, I cold-called a NASCAR race track and negotiated a flyover of an upcoming race in exchange for pit passes and a suite for myself and my pilots. This was amazing for me, because I'm a lifelong NASCAR fan. Talk about leverage!


If I wasn't a business owner, I'd continue providing education to other business owners or mentoring young people who want to either join the military or get into business for themselves.

By Events NaVOBA November 4, 2024
On October 22, NaVOBA celebrated the Minority Veteran's Business Enterprise of the Year Awards Ceremony during the 2024 National Minority Supplier Development Council (NMSDC) Conference in Atlanta. Hosted at Cuts Steakhouse, a sponsor of the event alongside Accenture, Shell, and Hilton, the event was complete with a full course meal, drinks, and networking. Mimi Lohm, NaVOBA's Chief Development Officer, kicked off the event and set the stage for the awardees. Keynote speakers included Brandi Rauch, General Manager of Supply Chain for Shell, Che' McFerrin, Associate Manager, Global Supplier Inclusion & Sustainability at Accenture, and Matthew Pavelek, NaVOBA's President. Before the announcements of the winners, NaVOBA surprised Don McKneely, Chairman & CEO of Minority Business News, with the 2024 Veteran's Business Champion Award. The program then went on to highlight two companies who have demonstrated excellence within their industries with the 2024 Veteran's Business Enterprise (VBE)® We Love Awards. The first VBE We Love Award went to Demond Crump, CEO of REIGN Premium Sanitary Napkins. Founded in 2019, REIGN Premium Sanitary Napkins specializes in providing innovative sanitary napkins and panty liners infused with a Nobel Prize-winning material featuring a super absorbent system. The key to REIGN's success lies in prioritizing their mission over profits, ensuring that the focus on empowering women and young girls takes precedence. Demond served honorably in the U.S. Navy from 1990 to 1994, achieving the rank of E-5 and specializing as an Operations Specialist. He is Aegis system qualified and brings a wealth of strategic expertise from his military service to his entrepreneurial journey. You can read more about this VBE spotlight here . The second VBE We Love Award was presented to Paden Sickles, CEO of SickFit. Founded in 2021, SickFit specializes in wholesale and custom socks, as well as murals. SickFit caters to a diverse customer base that includes service members, athletes, corporate partners, active individuals, and government entities. The key to SickFit's success lies in its commitment to innovation and authenticity. As a veteran-owned, woman-owned, and minority-owned company, SickFit represents a movement focused on resilience and empowerment, particularly for those in underrepresented communities. Paden served from 2014 to 2024 in the Army, achieving the rank of Captain and earned the Expert Soldier Badge and Air Assault Wings. You can learn more about this VBE spotlight here . NaVOBA then celebrated the 2024 Minority Veteran's Business Enterprise ® of the Year: Robert Swain, CEO of Swain Enterprises. Established in 2020, Swain Enterprises specializes in federal projects, including restoration and renovations for military bases, federal facilities, and hospitals in the Virginia, Maryland, and Washington, DC areas. Swain Enterprises is committed to providing the highest level of service to government, commercial, educational, and institutional clients. The key to the success of Swain Enterprises has been a focus on integrity, hard work, and strong relationships. From the outset, the company has committed to delivering high-quality work and exceeding client expectations. As a fully veteran-owned business, Swain Enterprises is dedicated to empowering veterans and creating opportunities for those moving from military to civilian careers. You can read more about NaVOBA's 2024 Minority Veteran's Business Enterprise of the Year here .
By Events NaVOBA October 23, 2024
Jewel Sanitary Napkins LLC
By Events NaVOBA October 23, 2024
Swain Enterprises LLC
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